Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Star Casino Online, we believe that gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed with money you can afford to lose.
We are committed to promoting responsible gaming and supporting the wellbeing of our players in Australia and beyond.
Age Verification
Star Casino Online is only available to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction). We take age verification seriously and conduct strict checks to ensure all players meet the legal requirements.
If you are under the legal gambling age, please do not access our services. If you are aware of underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of the following warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time or money on gambling than intended
- Neglecting family, friends, work, or other responsibilities due to gambling
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious or irritable when unable to gamble
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Experiencing financial difficulties as a result of gambling
- Risking relationships, education, or career opportunities due to gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Features
Star Casino Online provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept within a specified timeframe
- Session Time Limits: Receive automatic reminders when you've been playing for a set period
- Reality Checks: Pop-up notifications reminding you of how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified period, preventing access to gaming
- Account Closure: Permanently close your account if you wish to stop gambling entirely
These tools are available in your account settings. We encourage all players to use them to maintain responsible gaming habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:
Australia
- Gambling Help Online - Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare - Free support and counselling
Website: www.gamcare.org.uk - GamStop - National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council - Support and resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling - Free helpline and referrals
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
Helpline: 0800-0040040 (free, confidential)
These organizations provide free, confidential support and can assist with treatment options, counselling, and self-exclusion programs.
If You Need Help
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support, and many people have successfully overcome problem gambling with professional assistance.
Contact one of the organizations listed above, speak with a trusted friend or family member, or consult with your healthcare provider. Help is available, and recovery is possible.
At Star Casino Online, your wellbeing is our priority. We are here to support you in gaming responsibly.
This responsible gaming information is provided for informational purposes. Star Casino Online is committed to complying with all applicable gambling laws and regulations in Australia. For the most current information and resources, please visit the official websites of the support organizations listed above.